Iris Mora

Record Retrieval Specialist

Iris is a dedicated Record Retrieval Specialist at Redemption Law, where she plays a crucial role in assisting clients through the document collection process. With a strong commitment to detail, Iris ensures that every record and bill is collected so that our clients can obtain the most favorable outcome at the end of their cases.

Role at Redemption Law

As a Record Retrieval Specialist, Iris is responsible for:

Collecting Records: Obtaining medical records from various healthcare providers (hospitals, clinics, physicians’ offices).
Requesting Records: Contacting healthcare providers to request records, following proper procedures and authorization protocols.
HIPAA Compliance: Ensuring all record requests and handling adhere to HIPAA (Health Insurance Portability and Accountability Act) regulations to protect patient privacy.
Data Entry: Entering relevant information from collected records into secure databases for easy access.
Database Management: Maintaining and updating the databases to ensure accuracy and accessibility.
Quality Control: Regularly reviewing records for accuracy, completeness, and timeliness.

Iris’ attention to detail and commitment to excellence help ensure that every case is handled with care and precision.

Background & Experience

With over 20 years of experience in the legal field, Iris brings extensive knowledge and a passion for justice to our team.

Education & Certifications

Bachelor of Science, Criminal Justice – Florida International University

Why Iris Loves Working at Redemption Law

“I enjoy working in the document retrieval department because I help provide the foundation for informed decision-making and strategic planning for my team; it’s like providing pieces to a puzzle the lawyer ultimately gets to solve.”