
Yanisley Mena
Intake Specialist
Yanisley is a dedicated Intake Specialist at Redemption Law, where they play a crucial role in assisting clients through the legal process. With a strong background in client relations and customer service, Yanisley ensures that every client receives the support and guidance they need from the moment they contact our firm.
Role at Redemption Law
As an Intake Specialist Yanisley is responsible for:
- Receiving case and contact the client for a welcome call and collect all necessary information for the case.
- Adding case information to the company database.
- Contacting insurance companies to open claims.
- Creating and send LORs
Yanisley’s attention to detail and commitment to excellence help ensure that every case is handled with care and precision.
Background & Experience
With 5 years of experience in personal injury law, Yanisley brings extensive knowledge and a passion for justice to our team.
Why Yanisley Loves Working at Redemption Law
“I love the fact that the company gives me the opportunity to refine my skills, learn from experienced professionals, and contribute to delivering exceptional experiences to customers.”
Fun Fact About Yanisley
Outside of work, Yanisley enjoys traveling and exploring new cities and places, going out and spending time with friends and family, volunteering at charity events, working and going to the beach for relaxing time.