Mercy del Toro

Mercy is a dedicated Bookkeeper at Redemption Law, where she plays a crucial role in assisting clients through the financial legal process. With a strong background in accounting, Mercy ensures that every client receives the support and guidance they need from the moment they contact our firm.

Role at Redemption Law

As a Bookkeeper, Mercy del Toro is responsible for:

• Trust Account (IOTA) Management
• Settlement Disbursement Oversight
• Operating Account Management
• Accounts Receivable & Case Cost Tracking
• Financial Reporting with Compliance and Audits Readiness

Mercy’s attention to detail and commitment to excellence help ensure that every case is handled with care, efficiency, and precision.

Background & Experience

With over 30 years of experience in the bookkeeping field, Mercy brings extensive knowledge, professionalism, and a passion for serving clients and our team.
Mercy has an exceptional attention to detail and strong integrity & accountability.

Education & Certifications

• BBA in Accounting, Sacred Heart University, San Juan PR.
• Accounting & Finance, Universidad de Holguin, Cuba.

Why Mercy Loves Working at Redemption Law

I love working at Redemption Law because bookkeeping brings order to complexity. There’s something incredibly satisfying about ensuring every dollar is accounted for, every ledger balances, and every report clearly reflects the firm’s financial health. At Redemption Law, bookkeeping isn’t just about numbers; it’s about protecting client funds, maintaining compliance, and supporting smart, strategic business decisions. I truly enjoy the responsibility and precision the role requires and knowing that my work helps the firm operate smoothly, efficiently, and ethically.

Fun Fact About Mercy

Outside of work, I enjoy spending time riding alongside my husband on his Harley-Davidson motorcycle; it’s something we truly enjoy together. I also love spending time at the beach with my family, where I can relax and recharge. Overall, I value living a peaceful, balanced life centered around family and meaningful moments.

Client Reviews

 
 
 
 
  EXCELLENT  
  
 Based on 506 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Cameron Gravano 
 
6 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Jennifer & Sara did everything they could to help me with my case! We won & they definitely helped me get enough out in my pocket so I could get back on my feet & stay on track! Highly recommend! Thank you guys so much!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Leo Martinez 
 
1 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Jeniffer Londoño and Evelyn have made my experience with Redemption Law absolutely exceptional! From the very beginning, they have gone above and beyond to explain every step of the process, answer all my questions, and keep me informed throughout my case.

Their professionalism, dedication, responsiveness, and genuine willingness to help made me feel supported and confident every step of the way. It’s clear that they truly care about their clients and are committed to providing outstanding service.

I couldn’t be happier with my experience and would highly, highly recommend Redemption Law to anyone looking for a law firm that genuinely goes the extra mile. Thank you, Jeniffer and Evelyn, for everything you’ve done!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 User 
 
15 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Sara Castillo she was really nice and caring and explained things to me very well and helped alot 👍
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Karoline Bastien 
 
11 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I want to take this time to thank Redemption Law for their professionalism and thoroughness in handling my case. Moreover, I have a special praise for Evelyn and Jeniffer who, besides displaying the above qualities, were extremely detailed in their explanations and relentless in getting the best possible outcome for me.
- From Jacques JP Bastien
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Moniquey cure 
 
10 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I want to take a moment to express my sincere appreciation for Redemption Law Firm. From the beginning, I felt that I was in caring and capable hands.

Jennifer and Evelyn were both absolutely wonderful. They were professional, compassionate, patient, and always willing to answer my questions and help me understand what was happening throughout the process. Their kindness and dedication made a difficult situation much easier to navigate.

I truly appreciate the time, effort, and attention they gave to my case. They made me feel heard, respected, and supported, and I am very grateful for everything they did for me.

I would highly recommend Redemption Law Firm to anyone looking for a law firm that genuinely cares about its clients. Jennifer and Evelyn are truly exceptional, and I cannot thank them enough!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mirelvi 
 
28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service; thank you for helping me with my case and supporting me throughout this process.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Allan Molina 
 
19 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Speaking with Sara, Attorney Christopher, Ronaldo, and everyone who transferred my calls was always a positive experience. They were all very hopeful and reassuring throughout the process.

I’ll admit I was a bit impatient at times and probably made things a little complicated, but Sara always remained respectful, patient, and professional. Attorney Christopher consistently took the time to explain each step of the process, and the entire team always guided me in the right direction.

I highly recommend this law firm and am very grateful that I had the opportunity to work with such a professional and caring team. I truly appreciate how they worked with me throughout the entire process.

Thank you again, Redemption Law! Especially Sara great work👍🏼
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michelle Leza 
 
17 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I cannot recommend Redemption Law highly enough! After my car accident, I was overwhelmed trying to navigate everything while caring for my three children. From the very beginning, the entire team treated me with kindness, compassion, and professionalism, making an incredibly difficult time so much easier.

I especially want to recognize Jennifer. She was my main point of contact throughout the process, and I truly don’t have enough words to express how grateful I am for her. She was always available to answer my questions, kept me updated every step of the way, and made sure I understood everything that was happening with my case. What meant the most to me, though, was that she cared about me as a person—not just as a client. There were many times she listened when I was struggling personally and offered genuine advice and encouragement. Her kindness, patience, and compassion made such a difference during one of the hardest times in my life, and I will never forget it.

I also want to thank Evelyn for all of her help and support. She was always professional, friendly, and willing to assist whenever needed. Together, they made an amazing team.

If you’re looking for a personal injury law firm that truly cares about its clients, Redemption Law is the place to go. They don’t just handle your case—they treat you with respect, empathy, and compassion every step of the way. Thank you to everyone at Redemption Law, and especially to Jennifer, for everything you did for me and my children. I will always be grateful.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sharod Goodwin 
 
7 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Jenifer and Evelyn have then best i would recommend them anyday
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Luciana Rodriguez 
 
30 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Honestly the best law firm to represent you. They fought for my case and poured their all into it. Jennifer and Evelyn took care of my case and they did amazing. Thank you to the entire team for your help, patience, and your time.