Yna Castillo

Yna Castillo is a dedicated Front Desk Support Specialist at Redemption Law, where she plays a crucial role in assisting clients through the legal process. With a strong background in Client Relations, Yna ensures that every client receives the support and guidance they need from the moment they contact our firm.

Role at Redemption Law

As a Front Desk Support Specialist, Yna is responsible for:

• Greeting and assisting clients while creating a welcoming and supportive environment
• Managing incoming calls and directing inquiries to the appropriate team members
• Scheduling consultations and coordinating appointments for attorneys and clients
• Maintaining organized client records and assisting with administrative tasks
• Supporting the legal team to ensure smooth day-to-day office operations

Yna’s attention to detail and commitment to excellence help ensure that every case is handled with care, efficiency, and precision.

Background & Experience

With several years of experience in client service and administrative support, Yna brings professionalism, strong communication skills, and a passion for helping others to the Redemption Law team. Her ability to connect with people and provide compassionate assistance helps clients feel comfortable and supported during what can often be a stressful legal process.

Education & Certifications

• Associate of Arts in Business – San Francisco College
• Florida Real Estate License – State of Florida

Why Yna Loves Working at Redemption Law

“I love being part of a team that truly helps people. It’s rewarding to support clients during difficult times, and I’m grateful to work alongside such an amazing group of coworkers.”

Fun Fact About Yna

Outside of work, Yna enjoys spending time outdoors, exercising, and staying active. She loves working out and believes that staying active helps keep both the body and mind strong.